Categories

My Cart

You have 0 item in your shopping cart.

Newsletter  Signup


About Us

About us:

Kia Ora, PLANET X HOBBY WORLD LIMITED is 100% NZ owned & operated business based in Auckland. We are BIGGEST sellers of all types of Radio Controlled products including RC Cars, RC Buggies, RC Bajas, RC Trucks, RC Helicopters and many more. We are popularly known as King of Bajas.

We offer you the RC products at one of the best rates in New Zealand. We hunt down the best bargains and bring them to you online.

Add planetxhobbyworld.co.nz to your bookmarks today and don't forget to check great deals.

Kind Regards, PLANET X HOBBY WORLD LIMITED

Why PLANET X HOBBY WORLD LIMITED? 1. No Surcharge for Credit Card Purchase 2. Secure payment through Paypal or Bank Transfer 3. 100 % NZ established, Owned and operated 4. No junk ads on website, clean, simple web interface and very secure checkout process 5. Uses the finest e-commerce technology platform around today 7. Clearly visibility of prices as everything is shown inclusive of GST so that there is no surprise at the end of checkout process

Privacy Policy

Our Privacy Commitment PLANET X HOBBY WORLD LIMITED is 100% NZ owned & operated. We understand the importance to protect your personal information. We want to make every customer experience safe and secure. In keeping with that goal, we have developed this privacy policy to outline our guidelines for the collection and use of personal information by PLANET X HOBBY WORLD LIMITED.

What Information does Usave Gadgets collect and how is it used? At planetxhobbyworld.co.nz, we collect two types of information: Personal information and Non-personal information. With your consent we may use your personal information for a number of different purposes, for example to: • Fulfil requests for products, services or information; • Provide customer services; • Administer contests or promotions; • Offer new products and services; • Measure and improve the effectiveness of our web site or our marketing endeavours; and tailor our online offering to your preferences.

We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes. Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.

Implied Consent

In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.

Express Consent

In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose. For example, when you subscribe to the PLANET X HOBBY WORLD newsletter, we will also ask for your express consent to send you promotional information. Withdrawing your consent If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe. For example, each e-mail we send you will tell you how to decline further e-mails. Information PLANET X HOBBY WORLD LIMITED collects from you Listed here are some examples of the ways that we collect information about you and how we use it.

Our Website: www.planetxhobbyworld.co.nz When using our web site, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number). We use this information to complete your transaction and to apply for access to certain special features and functions of the web sites. If you choose not to provide requested personal information, you will not be able to use certain features of the web site and you will not be able to engage in transactions through the web site. With any of the services on our web site, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or services we believe will interest you. All references to our web site in this policy means (www.planetxhobbyworld.co.nz) Participate in a Contest, Promotion or Survey from time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available with each particular contest.

Links to other Websites

Our Website may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website or Internet resource. PLANET X HOBBY WORLD LIMITED has no responsibility or liability for or control over those other websites or Internet resources or their collection, use and disclosure of your personal information.

We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Does PLANET X HOBBY WORLD LIMITED

disclose the Information it collects? PLANET X HOBBY WORLD LIMITED does not sell your personal information. However we may share your information with third parties acting on our behalf or as permitted or required by law. Disclosure to service providers PLANET X HOBBY WORLD LIMITED may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. Examples of service providers include credit card issuers, product service depots, warranty providers, and delivery services. To reduce the risk of fraud or misuse of personal information, PLANET X HOBBY WORLD LIMITED may also verify your personal information, including but not limited to your address and credit card information, with third party service providers. We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.

How does PLANET X HOBBY WORLD LIMITED protect your Information?

The security of your personal information is a high priority for Usave Gadgets. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.

How can I verify my information?

You can check your information to verify, update, or correct it, and to have any obsolete information removed. If you created an account on our website, you can access and change your online personal information. You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us at planetxhobbyworld@gmail.com Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us.

When is my Information removed?

We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information. You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, audit, or warranty purposes, we will make every reasonable effort to honour your request.

Will this privacy policy change?

To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this policy we will change the date on the policy to indicate when the changes were made.

Terms & Conditions Consumer Guarantees Act 1993 The Consumer Guarantee Act sets out minimum standards for goods sold by PLANET X HOBBY WORLD LIMITED. In the event that goods sold are not of good quality or are faulty, we have the right to repair, replace or a refund you for the product.

Fair Trading Act 1986

The Fair Trading Act is designed to protect the customer being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act

Website User Agreement

This is an Agreement between you and all persons you represent and for purposes of this agreement, "person" includes natural persons and any type of incorporated or unincorporated entity and PLANET X HOBBY WORLD LIMITED regarding your access to and use of our website and all content, information, products and services available on or through the website - collectively, the "Website". Each time you use the Website you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent, to be bound by this agreement as it then reads, and you represent and warrant that you have the legal authority to agree to and accept this agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this agreement, or you are not authorized to agree to and accept this agreement on behalf of the person you purport to represent, you may not access or use the website. Prices, specifications, and images are subject to change without notice. This agreement is in addition to any other agreement you may have with PLANET X HOBBY WORLD LIMITED including a transaction agreement.

Returns Policy

PLANET X HOBBY WORLD LIMITED does not accept returns except where the basis of the return is covered by the Consumers Guarantees Act or Fair Trading Act. So we recommend you to review your order carefully before submitting

Exchange Policy

PLANET X HOBBY WORLD LIMITED makes every effort to make sure our product descriptions are as detailed as possible. Please choose carefully as we are unable to exchange product once you've received your order unless we have made a genuine mistake in our description (highly unlikely but worth mentioning) or where your request to exchange is covered by the Consumers Guarantees Act or Fair Trading Act. If you think you have a case for a genuine exchange request then please contact us first before sending your order back to us as it may get declined and returned to you. In all cases Proof of purchase is required in order to get an exchange. Please note products returned to us for an exchange must be in a resalable condition with packaging intact and all labels etc returned with the item, also, due to copyright issues exchanges are not available on DVD’s, except where the product is deemed faulty.

Warranty Policy

PLANET X HOBBY WORLD LIMITED warranty policy claims cover any fault, defect or failure occurring as a result of the manufacturing process. Damage or faults occurring as a result of misuse, accident, or wear and tear is not covered by our warranty policy. If the product is still under warranty then the repair will be at our expense including the freight to return the repaired or replacement product. If the product is out of warranty, then we can still have the product repaired, however, the cost of the repair will be charged to the customer. PLANET X HOBBY WORLD LIMITED Warranty Policy has 3 solutions to any claim made: A. Wherever possible we will endeavour to repair any fault to a factory issue and return it to you at no charge. B. Where repair is not possible or practical we will replace the product with the same or similar product. C. Where neither of the above solutions is possible or practical then we will issue you with a full refund. How to return a product: If you think that you have a valid reason to return under the policies described above please contact us before sending your order back to us as the processes we use are different depending upon your situation. If you don’t contact us first it could delay your request or result in your claim being rejected. PLANET X HOBBY WORLD LIMITED sales can be popular and things sell fast therefore it's really important that our customers orders come through with all the information we need. Unfortunately, once you've submitted your order and payment has been accepted we can't make any changes to it – that includes sizes, colours, and quantity and address details.

Out of Stock and Backorders

PLANET X HOBBY WORLD LIMITED does everything to make sure that stock levels are accurate at all times there may be occasions due to unforeseen circumstances where we are unable to fulfil your order or source a replacement product. If this should occur we will contact you for a full refund. Please note that we do not offer a backorder or rain check facility.

Shipping and Delivery Policy

Shipping Courier Service CourierPost NZ and Mainfreight are our main courier and logistics services provider however some of our warehouses ship with different courier companies. Shipping Prices PLANET X HOBBY WORLD LIMITED offers PRODUCT BASED SHIPPING RATE. Delivery Timeframes • Auckland - Overnight • North Island - 3 to 5 Days South Island - 5 to 7 Days Please note: Delivery times are estimates based on the courier companies suggested delivery time. Please allow an extra 1-2 days for rural deliveries.

Tracking Your Order

If your order has not arrived within a few days of being processed please contact us, we can track your item online and can also supply you with the tracking details. We are happy to assist you with any courier investigations.

Contact us:

PLANET X HOBBY WORLD LIMITED

4-78, Wintere Road,

Papatoetoe 2025

Auckland

MB# 021 054 7224

Email: planetxhobbyworld@gmail.com